Payment and Cancellation Policy
At Bushline Tanzania Safaris, we understand that travel plans can change. This policy explains how we handle safari payments, cancellations, refunds, and booking changes.
When you confirm a booking, you agree to the payment and cancellation terms in your safari quotation and booking confirmation.
Payment Terms
We may ask you to pay a deposit to confirm your safari booking. Your quotation will show the deposit amount, payment deadlines, and balance due date.
Please pay the remaining balance by the agreed deadline. Some services, such as accommodation, flights, permits, and transport, may require earlier payments.
We will confirm your booking once we receive the required payment and secure the necessary arrangements.
Booking Cancellations
If you need to cancel your safari, please notify Bushline Tanzania Safaris in writing using our official contact details.
Your booking terms will determine whether you qualify for a refund and how much we can refund. Cancellation charges may depend on how far in advance you cancel, as well as payments already made to hotels, lodges, transport providers, and other suppliers.
Therefore, please contact us as soon as your travel plans change.
Refund Policy
We review each refund request according to the cancellation terms agreed upon when you booked your safari.
Some hotels, lodges, airlines, and other suppliers have their own refund rules. As a result, these rules may affect the amount you can receive.
Once we approve your refund, we will arrange payment through your original payment method where possible. However, the time it takes to receive your money may depend on your bank, payment provider, or supplier.
Changes to Your Safari Booking
If you want to change your travel dates, destinations, accommodation, or other arrangements, please contact us as early as possible.
We will check availability before confirming any changes. In addition, you may need to pay extra if the changes increase accommodation costs, transport fees, permit charges, or other expenses.
Please remember that some changes may not be possible after we confirm reservations with our suppliers.
Cancellations or Changes by Bushline Tanzania Safaris
Sometimes, unexpected events or safety concerns may force us to change or cancel part of a safari.
If this happens, we will contact you and explain the available options. We will handle any refunds or alternative arrangements according to your booking terms and applicable law.
Travel Insurance
We strongly recommend buying travel insurance before your trip. Choose a policy that covers trip cancellations, medical emergencies, travel delays, and other risks relevant to your journey.
Travel insurance can help protect you from unexpected costs. However, coverage depends on your insurer’s terms and conditions.
Need Help?
If you have questions about payments, cancellations, refunds, or booking changes, please contact Bushline Tanzania Safaris through the contact details on our website.
When you contact us, include your booking reference, travel dates, and a short explanation of your request. This information will help our team assist you more quickly.
Bushline Tanzania Safaris applies the payment and cancellation terms confirmed for each booking, subject to applicable law.
